Augusta Precious Metals

Customer Reviews
 5/5 (1)
 5/5 (1)
 5/5 (1)

Augusta Precious Metals Review

Augusta’s customer service is top-notch, its prices are great, and this is my top pick for a gold company. It has a reputation for being transparent with clients, so you know exactly what their service entails from start to finish of investing in precious metals! Augusta Precious Metals are the only company I know of that offers customer support for your account lifetime.

Their process helps educate people about how the economy works, too, since gold has been proven time and again as one way to protect money from devaluation during tough times when confidence falters and many politicians don’t seem capable of making sound decisions. The education department is led by Devlyn Steele, a Harvard-certified economic analyst. Augusta is the only gold company that provides a unique approach through one-on-one web conferences explaining the economy, threats to one’s retirement, and physical gold and silver.

In a nutshell, this company stands from the rest. It has top ratings from consumer websites we trust, including the BBB (Better Business Bureau) and BCA (Business Consumer Alliance). The company also has thousands of 5-star consumer reviews on Google, Facebook, TrustLink and Consumer Affairs. It was identified by IRA Gold Advisor as the “Most Trusted in the U.S.” TrustLink named the company “Best of” five years in a row. Not only that, my research shows Augusta is the only company with zero complaints since 2012.

One fan of Augusta happens to be hall of fame quarterback, Joe Montana. His advisors vetted all the gold companies in the United States and they chose Augusta as the best. Now Mr. Montana is even the company’s official ambassador. Augusta is the company he recommends to others who are looking into buying precious metals and storing their wealth away safely. He even promotes Augusta on Facebook and other places, inspiring people to check into it.

In this article, we break down everything you need to know about Augusta to make an informed decision about whether to buy precious metals from them to protect your money.

Who Is Augusta Precious Metals?

Augusta Precious Metals was founded by CEO Isaac Nuriani in 2012. It is a full-service company that helps Americans invest their retirement funds in gold and silver IRAs. They help customers in various ways, including teaching them about precious metals, as well as helping assemble metals the customers choose to fit their financial situation or personal taste and helping with custodians and storage facilities.

The goal at APM is always customer-focused—helping people learn more about our ever changing economy while protecting retirement assets against potential risks associated with investing in crazy times like these!

Investing in a Gold IRA with Augusta Precious Metals

Augusta Precious Metals’ staff knows what they are doing when it comes to gold and silver. They are dedicated to gold IRAs, so if you choose to purchase from them, you know you are dealing with professionals.

You’ll work closely with one agent assigned by this firm to you, so you will become familiar with one point of contact within Augusta. This makes for a great relationship between the firm and its customers, which is reflected in its impressive reviews and ratings. And if anything goes wrong along the way (which we doubt), Augusta’s customer service ratings speak volumes about their commitment toward pleasing clients like yourself.

At Augusta, you’ll find several coordinated teams of professionals who have your back. You can get help from their education department, which is led by Devlyn Steele, who has more than three decades of experience and is Harvard-certified in economic analysis!

The team takes time to meet one on one during web conferences so they can provide personalized gold and silver service – just how it should be done. Augusta team members are always attentive without being intrusive or overbearing, making sure all questions are answered. Every call is important to these fine individuals; and if there ever arises any issue along the way, they work hard every single minute until everything is right.

  • Price matching of bullion and coins
  • Provides useful educational resources
  • Unbeatable reviews and excellent customer service
  • The most repeat business of any precious metal IRA company
  • No management fees
  • Only offer Gold and Silver IRAs. No other precious metals or crypto.

Opening an Account

To open an account, you only need to fill in a form to let Augusta know about you and your investment plans. They can take it from there.


Augusta will then help you roll over or transfer the funds from an existing IRA, a 401(k), or another retirement account you may have.

Choose Your Metals

Once your IRA is set up, Augusta will help you purchase your precious metals. They will then ship them to Delaware Depository or another secure depository in the United States. If you wish, you can arrange with the depository to see your precious metals.

Augusta Precious Metals Reviews and Complaints

Augusta’s accolades are impressive; they score consistently high with different review sites. For example, they are rated AAA from the Business Consumer Alliance, “Best Of” 5 years in a row from TrustLink with 100% five-star ratings, they get an A+ from the Better Business Bureau and a 5/5 on Facebook 4.8/5 on Google. In other words, it seems their customers are satisfied, which is vital for investors to see before trusting Augusta Precious Metals with their retirement savings.

If you take time to read some of the reviews, you see that customers praise Augusta’s quick replies, their knowledge and transparency, and seamless setup of an IRA with them. The company appears to be professional and clear about costs once they know more about a customer and what they are after.

Negative Customer Reviews

It’s great to find out there are no complaints about Augusta at the Better Business Bureau. It took some time to find any bad reviews at all, and those we could find date back six years – meaning any issues have likely been ironed out since then! These are primarily customers complaining about how much emailing is done by this company.

Though emails can be irritating (if you don’t want them), the fact that this is the only kind of complaint demonstrates that things have gone pretty smoothly between Augusta and its customers. A quick push of a button can take you off their mailing list if you don’t want their emails anymore.

Augusta Precious Metals Services

One of the most impressive things about Augusta’s customer service is their instant chat feature. Customers can ask any quick questions they have regarding investments and services, with helpful answers that go beyond what an automated bot could provide for them! If your query cannot be answered by chatting online, then there are always more-knowledgeable agents ready to schedule appointments and do everything in their power to help – all in a timely manner.

Augusta offers its investors an ‘education’ in precious metals and investing, which is a nice touch. You will get access to informative guides for understanding the market, as well as one-on-one web conferences led by Mr. Devlyn Steele, who’s an economic analyst certified by the Harvard Business School Graduate Analytics Program.

It’s important to understand the economy before you invest your retirement savings. Helping people with this knowledge is what sets Augusta apart from other investment firms, and their team will guide you through not only your applications but transfers as well, which makes it all simple.

The instant chat feature on their website allows you to ask any quick questions about services and investing in a gold or silver IRA, as well as promptly receiving helpful answers that go beyond what an automated chat machine can offer. When someone else cannot answer your question at first, they’ll schedule time for one of those more knowledgeable agents from Augusta’s team to call you instead, so there won’t be anything holding up transactions!

Augusta Precious Metals Costs

Augusta is a company that understands how important it is to protect your savings, and they want to help you save money. They have no management fees with gold or silver IRAs and you can ask for a fee sheet that lays out all the other costs you’ll be asked to cover—very little other than the very competitive prices of the gold and silver itself. They mark up their costs only 5% on bullion coins and bars.

Augusta does provide a precious metals pricing chart, which shows the spot history of various precious metals over time. To understand how much precious metals and their storage will cost for you, don’t be afraid to talk with the company on the phone.

Frequently Asked Questions

Investors must do due diligence and ask questions about IRA investments. Some of the Frequently Asked Questions include:

The Verdict on Augusta Precious Metals

Augusta Precious Metals is clearly a great choice for a gold IRA. This company’s reviews are outstanding, and each investor has their own point of contact to help them throughout this purchase, which means you’ll be in good hands with Augusta as your transaction is completed safely and efficiently.

The depth of Augusta’s dedication to paying attention to customers’ needs makes this company stand out over its competitors. One way or another, Augusta will make sure all questions get answered! Some companies don’t even bother providing assistance after processing a payment.

Augusta offers competitive prices and exceptional transparency with its products while giving customers easy access to secure transactions—important, especially for those who don’t know much about investment options like gold and silver IRAs!